Welcome to Ainola!
Please note the following points before and during your visit:
Before your visit
- Guided tours must be booked in advance at info@ainola.fi.
- The tour lasts approximately 20–30 minutes, and you should reserve time for getting to the museum building.
- The guided tour is included in the admission price; there are no group discounts. The group leader’s admission is free. The Finnish Museum Card (Museokortti) is also accepted as a method of payment.
- Standard admission fees will be charged for guided tours that are not cancelled. You can cancel a guided tour the day before at latest by contacting us at info@ainola.fi.
- Café Aulis caters for groups. For bookings send an email to aulis@ainola.fi.
Invoicing
We can send you an invoice if you provide us with your invoicing details in advance by email or during your visit. Please ensure that your invoicing details are up to date and include all the information required by both the biller and the payer:
- Name and contact details
- Business registration number, if invoicing an organisation/company
- E-invoicing details, if any (provider ID/e-invoicing address)
- Cost centre/reference, if required
If the invoicing details are incomplete, we will charge a 5 € invoicing surcharge.
During your visit
- There is a spacious car park in front of the museum grounds, with three spots for buses.
- The group leader is responsible for arranging payment or providing billing details and for completing the invoicing form at the museum ticket office before the guided tour begins.
- The group leader is responsible for the group while on the museum grounds.
- The guided tour begins at the booked time at the museum building on top of the hill.
- Any changes to the schedule must be notified in advance by emailing info@ainola.fi or by calling +358 (0)9 287 322 during the museum’s opening hours.
- If a group is more than 10 minutes late for their booked guided tour, the tour cannot take place. The group may explore the museum independently and make use of the guide leaflets available at the museum.
- No refunds will be given for cancelled tours due to late arrival.
Other things to note
- There are five public toilets in the café building.
- Smoking is strictly prohibited on the premises.
- In the museum building, touching or leaning on furniture, works of art and other museum objects is prohibited.
- The upper floor of Ainola is closed to the public for fire safety.
- Climbing on walls and stone edging is not permitted.
- Please be respectful at the grave of Jean and Aino Sibelius.
- Please do not pick any plants, seeds, pods, berries or fruit from the forest or garden within the museum grounds. Let us work together to preserve the legacy of Aino Sibelius’s garden.
Thank you for your cooperation,
Ainola Foundation